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Nationwide Mattress Service Makes the Difference
by
eakhold, February 7,
2009
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Nationwide Mattress has to be one of
the best online purchases I have
ever made. In fact, I looked at
mattresses in retail stores and
didn't get as much help as they
provided over the phone and
internet. The person I spoke with
took all my questions seriously and
explained everything in detail.
They offer so many choices and
really listened to me and my
needs. I learned more about bedding
then I ever knew. They explained
how the bed was made and different
features of the bed. Everything
explained was exactly what I
received with no suprises. It was
so easy it only took one phone call
to get everything ordered. I got my
bed in exactly the time frame they
gave me and they took such special
care delivering the bed you
would have thought they were making
a delivery for a family member. I
never thought I would buy a mattress
online, but I am so happy with my
Comforaire bed I would buy another
one, but only from Nationwide
Mattress because they do what they
say they will do.
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Great Product and Excellent Service
by
jjcohen, February 6,
2009
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I contacted Nationwide Mattress
after looking for a new bed for a
couple of weeks. I had a very bad
experience with my previous mattress
which I had paid a lot of money for
and it only lasted a couple of
years. I started to wake up stiff
and Read
full review...
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Richard really knows what he is talking...
by
Nationwide Mattress Shopper,
June 4, 2008
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Richard really knows what he is
talking about and gave good advice
to me as I made the decision about
my purchase. I am very happy with
the prompt reply to my phone
inquiries.
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Excellent Service!!!
by
jersgirl060606, April
6, 2008
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I recently read a million reviews on
this site before deciding on the
Comfortaire brand mattresses. I
called Richard at Nationwide
Mattress and he walked me through
the differences in the beds. I
eventually chose the Celesta Premium
in a King. He had Read
full review...
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A pleasant shopping experience
by
aandc, March 20, 2008
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We purchased a Comfortaire Cerulean
queen size mattress from Nationwide
Mattress, after spending two days
poring over reviews on different
types and brands of bedding. We
noticed so many positive reviews on
Nationwide that we were somewhat
skeptical, but decided to take the
plunge. The reviews were true. This
is one company that understands what
customer service should be. The
ordering process was very
straightforward, they didn't try to
talk us into a more expensive model,
they answered all of our questions,
and made us feel comfortable with
their company and Comfortaire as
well. We received the bed three days
later. It took about an hour to
modify our existing platform bed and
assemble the mattress, and we've
been enjoying a good night's sleep
ever since. We highly recommend the
product, and Nationwide Mattress in
particular.
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Great product, Great Service,one very happy customer!
by
tlbarron49, March 8,
2008
|
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I wasn't sure about ordering
something so big on line, even
though the reviews were good. I'm so
glad I did!! It came yesterday, and
I couldn't believe how well made the
mattress is. The adjustable base is
solid and works great!The personal
service is EXCELLENT!!!! Any
concerns were addressed by the boss
himself, I am one happy customer!!
In Yakima, WA |
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With this great of customer service, how can you not buy from them?
by
foger1979, February
4, 2008
|
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|
I just placed my order for the
Comfortaire California King
Cerulean, and I can honestly say
that I have never had such GREAT
customer service. I had been
shopping around many local stores
looking for a new mattress (with
little satisfaction) and decided Read
full review...
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Absolutely first-class-start to finish. www.nationwidemattress.com
by
markfrisco, January
24, 2008
|
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|
This might be the most satisfied I
have every been with a store and a
purchase. In my opinion... best
products on the market, most
professional and attentive service.
Most competent and expert advice -
does not push expensive products you
don't need. Read
full review...
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Nationwide Mattress was not at fault...
by
Nationwide Mattress Shopper,
January 13, 2008
|
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Nationwide Mattress was not at fault
for my purchase being delayed. The
first bed that was delivered to the
trucking company had a bent frame.
The trucking company refused to
accept it and rightly so. I would
not have accepted a bent frame on
any bed much less an adjustable bed.
The frame must be perfect for the
bed to adjust properly. I'm sure the
bed left the factory in good
condition but was mishandled at the
warehouse. The mattress also was
damaged in several places. It looked
like the forklift had pierced the
fabric which was torn and pushed
back revealing the mattress foam.
The tear was very large. I would not
accept the mattress. As of right
now, I have a perfect adjustable bed
and I am waiting for a new mattress
which is supposed to come tomorrow,
the 14th of January. I ordered the
bed the end of November, around the
23rd. The whole process was not as
horrible as it could have been if it
had not been for the owner of
Nationwide Mattress. He kept me in
the loop the whole time with e-mails
and phone calls. Unlike some
companies where you can't get anyone
to return your calls, he takes the
opinion of his customers seriously
and acts accordingly. I wouldn't
hesitate to purchase from him again
if I had the need. Thanks, Rick
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Every once in while, a situation
will occur that rekindles your faith
in the American Businessman. I
recently purchased an air bed from
Nationwide Air Mattress. When it
arrived, the box was damaged.So I
took it out and looked it over, and
everything Read
full review...
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Phenomenal service!
by
rtwintle, November
29, 2007
|
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|
After reading many positive reviews
about nationwidemattress.com, I
decided they would be the best ones
to buy my new mattress from.
Working with Richard was a great experience and a pleasure from beginning to end. He took care of us all along the way and made sure we had everything we needed. My expectations were exceeded in the product and the service! I had a better experience buying online than I have ever had buying in person! That should give you an idea of how well they do. |
|
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|
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The air mattress' both chambers were...
by
Nationwide Mattress Shopper,
October 11, 2007
|
|||
|
The air mattress' both chambers were
leaking. I called on a Saturday and
we received new chambers by Tuesday.
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|
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Great price and excellent customer service.
by
growe9804, September
24, 2007
|
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|
I shopped around for quite a while
before deciding on Nationwide
Mattress, and I couldn't ask for for
better customer service. I had a
warranty issue that was resolved
faster than I expected. I would
definitely buy from Richard again. I
received everything I ordered for
the Cerulean Comfortaire Eastern
King and it was delivered on time as
promised. Who knew how easy it is to
ship a bed in a bunch of boxes? This
is how you run a business. Actually
like you want to "BE" in business.
Caring for your customers is key
when you offer a 20 warranty. Good
job, Richard!
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|
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|
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Excellent service for a quality product!
by
sporeking, August 29,
2007
|
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|
We couldn't be happier with our
Cerulean Comfortaire Eastern King
mattress or with Richard at
Nationwide Mattress. We had shopped
around quite a bit on the internet
and made a number of calls by way of
inquiries. Unlike most of the
vendors we Read
full review...
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|
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|
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My experience could hardly have been better.
by
lsmith44, August 21,
2007
|
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|
I purchased my second Comfortaire
mattress, a Nationwide Vista, about
six weeks ago. My first purchase, a
Cerulean, just over four years ago
was such a good experience, I just
had to come back to Nationwide when
we needed another mattress. The
first mattress is still as good as
new and I expect the new one to be
just as good.
I like the Nationwide Vista particularly because of the latex option. I find it cooler for sleeping, and the sleeping is great. My experience with Nationwide has been terrific. |
|
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|
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We love the bed as well as the service and friendliness of Nationwide.
by
marmae, August 8,
2007
|
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|
A year and 2 months ago we ordered
the Cerenity Classic after buying 3
other types of mattresses in our
search for something comfortable and
affordable and not being anywhere
near satisfied. One being over
$1,000.00 and a best seller. What a
disappointment. Richard at
Nationwide was extremely helpful in
guiding us to a better choice--Thank
you!
We received the bed within 10 days of ordering and while unpacking it began to panick. This was not the bed we ordered but was a step up. Immediately we called Richard and he verified the mistake. To our relief he did not say to send it back but rather to keep it at no additional cost. We love our bed, have had no problems so far and do not expect to but if we do we will call Nationwide with confidence. |
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|
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Outstanding customer service and great products
by
lindamh, July 7, 2007
|
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|
This review is long overdue.
After much research I purchased a Comfortaire mattress a few years ago from Nationwide. My husband and I agree that it is the most comfortable bed we have ever owned. What is most impressive about Nationwide is the fantastic customer service! Both Richard and Mark are extremely knowledgeable, friendly, responsive, and helpful. It's refreshing to deal with a company who knows how to treat its customers. Ordering was easy, and delivery was quick. When I had a problem with our pump, Richard handled the issue, and I received a replacement pump very quickly. When I needed advice on a replacement foundation, Mark told me that I should buy a hollow box platform and that I shouldn't let anyone talk me into buying an expensive boxspring. I'm sure his advice saved me a lot of money. I highly recommend Nationwide for their unmatched customer service and their great products. |
|
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|
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Great Service! Would order from them again!
by
wildwood04, June 26,
2007
|
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|
I love this company! The pump on my
bed was not holding air in one side,
so I called Richard up. He was
great! I should be getting a new
pump in a few days - no charge. I
just wish more companies had this
great of customer service!
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|
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Fast, reasonably priced with great service.
by
jeremike, June 10,
2007
|
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|
Extemely fast shipping which was
needed since I had back surgery
scheduled and needed the
bed/mattress set up fast! Very
attentive to questions. The
adjustable beds arrived and were set
up nicely within our existing king
size frames (head/sides/foot). I
recommend for both quality and
service.
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|
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|
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OUTSTANDING IN EVERY WAY!
by
cfc12, June 4, 2007
|
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|
As my parents get older and
ailments, operations, and other
"discomforts" creep up, the one
thing I have not been able to give
them is a peaceful nights sleep. I
tried everything, including a Select
Comfort bed. Nothing worked. There
is no worse Read
full review...
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|
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Great bed and even better service!!!!!!!!!
by
cabogrande, May 16,
2007
|
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|
Richard (the owner) of
NationwideMattress.com is one great
guy selling a great bed!!!! My wife
and I bought the Comfortaire Celesta
bed and loved it but were having a
couple of issues getting comfortable
on our bed. Richard walked us
through how the Read
full review...
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amazing bed and even better customer service
by
fedorjaka, May 2,
2007
|
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|
Simply the best service of any
retailer found on the web! We
purchased our Comfortaire mattress
with the memory foam pad several
years ago from Richard. Note: Before
choosing the Comfortaire or
Nationwide I did a lot of research
on the web. I'm all Read
full review...
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|
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The price was great, the delivery...
by
Nationwide Mattress Shopper,
April 26, 2007
|
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|
The price was great, the delivery
charge really low. The best deal on
the internet. The set up of the bed
was done excellently. Just a great
overall shopping experience.
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|
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Easy to navigate and very informative.
by
whoffman, April 19,
2007
|
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|
I was very suspect buying a mattress
over the internet however Richard
Alfano was the most helpful and
courteous person I have spoken with
concerning mattresses. I purchased
an adjustable bed with a memory foam
mattress for my 93 year old father
and it was the best thing I could
have done. Richard was tolerant of
my ignorance and helped us choose
the best solution for the situation.
I highly recommend Richard and his staff to anyone. Bill H., Highland Village, TX |
|
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|
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Great bed, but could be a little more upfront about the free linens
by
acitygirl2007, April
6, 2007
|
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|
It would be great if they were more
upfront that the free
sheets/pillows, etc. do NOT arrive
with the bed. Those who chose to
order from this company because it
means not having to go out and
purchase new sheets wind up having
to go out an purchase new sheets in
order to actually be able to sleep
on the bed.
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|
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|
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Easiest fastest on line purchase I have ever made.
by
swander, March 21,
2007
|
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|
THANK YOU Richard everything was
great from our first phone call , to
the delivery . After asking a lot of
questions that Richard had all the
answers to, to the bed being just I
was told it would be It was ordered
late on a Thursday night .It arrived
5 days later, we slept on it that
night. It took about 40 minutes to
put together very simple to do. We
are still trying to find our sleep
number have tried several different
ones. thanks again Craig in Illinois
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|
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WOW if Nationwidemattress.com was a public company it should be $1000 per share
by
buzzbuzzruz, March
17, 2007
|
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|
My wife and I bought the Comfortaire
Celesta and I have to send this out
because these guys at
nationwidemattress.com are so good
and their customer service so
wonderful they might be the most
professional ever its unbelievable.
Every turn through our process of
selecting and purchasing our bed
Richard (owner) / Mark (salesperson)
were there. They respond to
emails/phone calls promptly and they
actually care (rare these days) they
have integrity, they are
smart/knowledgeable and honest (even
more rare these days) and if any
problem arises they fix it fast! I
am so impressed with them I wanted
to share this with everyone. If you
are in the market for a new bed at
least look at nationwidemattress.com
and at the comfortaire products.
They are pretty amazing!!
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|
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Positively the best customer service I have ever dealt with!
by
ljt5, March 6, 2007
|
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|
Positively the best customer service
I have ever dealt with! We purchased
our Cerulean bed over 3 ½ yrs ago.
Prior to buying we researched just
about every bed�from Sleep Number to
Serta. Comfortaire seemed to have
what we were looking for and at the
Read
full review...
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|
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Very FAST and in service within 4 days...
by
Nationwide Mattress Shopper,
February 18, 2007
|
|||
|
Very FAST and in service within 4
days from order. Additional items
(sheet sets and mattress cover took
a bit longer. Nationwide was great
to work with and I would recommend
them to anyone wanting a Comfortaire
Mattress.
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|
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Outstanding sales force (Richard D.), Very knowledgeable and helpful
by
phlytyer, January 22,
2007
|
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|
Excellent service. Purchased our new
Comfortaire Cerulean on Friday
evening and received it and were
sleeping on it Tuesday evening.
Richard D. was courteous and helpful in making a smooth deal. |
|
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|
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Holy Cannoli! Nationwide & Comfortaire rule!
by
deaconvolker, January
15, 2007
|
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|
As we like to say..."Holy Cannoli"!
I am a many time over internet shopping vet, and I had to pop back on Epinions to leave a prop for Richard and the crew at Nationwide Mattress. Not only did our recent order arrive well packed, precisely as ordered. We had our new bed on our front porch in ONLY THREE DAYS!! And this is in the prime Christmas shopping & shipping season too! We love the Comfortaire, I was busily working on an assignment and my wife couldn't wait for my help in assembling it. As it turns out, she didn't need me anyway. The instructions are concise, the process logical and in less than 15 minutes she was gleefully squealing from the other room! Oh sure, we've saved our packing materials and the boxes in the basement for our 90 day free in home trial period to expire, but I can tell you already after only one night of sleeping on our new Comfortaire...we can burn the boxes, this mattress is staying put! Thanks Richard! |
|
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|
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Easy, fast and exactly as advertised.
by
dannodude, December
3, 2006
|
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|
Ordered a cal.King Celesta premium
for $2499.00 and it was delivered
within a week. Faster than we
expected. It took a couple extra
weeks for the free sheets and
pillows, but it was worth it. Easy
ordering process and quick delivery.
Even though it seems like a lot of
money it's worth every penny. My
wife and I both love the adjustable
feature. If you're like me and
getting older (50's) and your body
is breaking down then you owe it to
yourself to try this bed. Great bed
and I would recommend it to anyone.
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|
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|
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Best customer service company, ever
by
atygrit, November 21,
2006
|
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|
I purchased a Queen size Dual
control Cerulean in April 2003 and
it is the best mattress I have ever
owned. I have had to deal with 2
issues. A leaking mattress, which
was replaced FREE last year and the
air pump went bad and is being
replaced for FREE. I love a company
that stands by their product, and
when I get a bigger house with a
bigger bedroom, I'm getting the king
size.
I would recommend dealing with this company, on just the customer service. PS. Get the "NASA Foam" topper, it is the best! |
|
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|
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Great service. The guys set up and...
by
Nationwide Mattress Shopper,
November 16, 2006
|
|||
|
Great service. The guys set up and
took away old hospital bed.
|
|
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|
|
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i was very happy with the service
by
Nationwide Mattress Shopper,
October 28, 2006
|
|||
|
i was very happy with the service
|
|
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|
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Great mattress!!! Great deal!!! Exceptional CUSTOMER SERVICE!!!!!!
by
rjvihs, October 11,
2006
|
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|
I just have to say this was one of
the most pleasurable on-line
shopping experiences I have ever
had. When you look up outstanding
Customer Service in the dictionary
you should see David and Richard’s
name. David took the time to answer
all of my questions, and make
suggestions as to which mattress
would be best for me. Richard helped
me resolve a resolve a delivery
scheduling problem because of a
family vacation. Our Nationwide
Vista Mattress by Comfortaire was
delivered exactly when I was told it
would be, and has proved to be even
better than I could have imagined. I
have some severe back problems and
was having problems sleeping. The
only problem I find thus far, is
that my new mattress is so
comfortable that not only am I
sleeping, but I’m tending to stay in
bed a lot longer. Happily, I’m
adjusting very well to this problem.
If you want a great mattress, a
great deal and a great shopping
experience go to
nationwidemattress.com.
|
|
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|
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Legendary customer service and attitude from Richard!
by
wayofjoy, September
7, 2006
|
|||||||
|
I am just writing to confirm what so
many others have said here. Working
with Richard D. was a genuine
pleasure. I had endless questions,
and must have gone back and forth
half a dozen times over the details
of what mattress to choose. I kept
expecting him to finally lose
patience, but he never even came
close to doing so. On the contrary,
he was just as helpful and positive
for the last question as the first.
I was particularly concerned about the new fire retardancy laws for California, and the chemicals that might be in all new mattresses bound for California. Richard helped me research the question, even calling Comfortaire to find out exactly what method they use to meet the requirements. It turns out they use the best, non-chemical approach -- Kevlar. Anyway, the joy of working with them made my bed that much better. |
|
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|
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Nationwide makes you feel that your problem is their problem and they react immediately.
by
tealady2, August 27,
2006
|
|||||||
|
We have had our Geo Vista mattress
for 3 years. We noticed the foam
topper was getting softer and softer
until it became uncomfortable to
sleep on. I contacted Nationwide
Mattress and spoke to a customer
service representative. He said he
would have to check our order. That
night I received an e-mail from
Richard, who was actually out of the
country, but still managed to find
the time to help us with our
problem. He said he would order a
new foam topper immediately. He was
as good as his word, and in a very
short time we received the
replacement foam topper and we were
able to sleep comfortably again.
Thank you Richard for the wonderful
customer service.
|
|
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|
|
|||||||
Extremely pleased with the quality and service.
by
catsaver16, August
16, 2006
|
|||||||
|
I purchased he Cerulean mattress in
November after reading all of the
positive reviews and probably like
everyone else had doubts. I really
love the mattress but a month ago I
realized the mattress was losing
air. I have to admit, when I emailed
Richard about the problem I thought
I would never here from him, but I
no sooner pressed the send button
when minutes later my phone rang!!!
He explained to my husband how to
determine the problem and told him
to call the next day. He determined
it was the pump and is shipping out
a new one. I have to tell you, I
have never had such outstanding
customer service anywhere. If you
have any doubts about ordering a
mattress from Richard, please do not
hesitate. I would recommend him and
the mattress of course to anyone
considering an air mattress. I can't
emphasize enough, how impressed we
are with his service.
Mary & Larry Horton |
|
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|
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Great Bed.......UNCOMPARABLE SERVICE!
by
colobedbug, August
15, 2006
|
|||||||
|
I'm not going to write a lengthy
story. You can read plenty of them
here.
The title says it all. I haven't experienced the professionalism, courtesy and responsiveness I received from Richard since 1970. If you're even remotely considering purchasing a Comfortaire Bed, this is the place, and Richard is the man! |
|
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|
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Prompt and honest staff. Good experience.
by
asiddall2, August 13,
2006
|
|||||||
|
We bought a Cerenity Queen 2 months
ago and placed a 2" memory form
topper on it and love it. We were
initially hesitant to buy a bed
online. But we decided to go for it
and bought it from
Nationwidemattress.com. We had no
problems. The buying experience was
better than what we had with a local
store. Staff was honest and answered
all our questions promptly.
|
|
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|
|||||||
Great customer service. Great Internet purchasing experience.
by
maryhixs, July 3,
2006
|
|||||||
|
We purchased a Comfortaire Mattress
through Nationwide. Truly was a good
experience. We had trouble with the
pump, and of course it was a weekend
night. Richard took the time to call
on Saturday evening, told us how to
"fix" the problem for the weekend
and made sure we had a new pump by
the beginning of the next week. He
stood behind his product. Often when
purchasing over the Internet that is
a big concern of mine.
|
|
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|
|||||||
Go out of their way to insure 100% satisfaction. Easy to contact.
by
gem-girl, June 20,
2006
|
|||||||
|
Great Alternative to the "Candy
Dish" Traditional Mattress
Exasperation leads to finding this
throwback to when companies cared
about customer service for a quality
product. Here's my story... hubby &
I have spent over $1000 in the past
5 years on Read
full review...
|
|
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|
|||||||
RICHARD D. IS FANTASTIC AND WE WOULD SHOP AT NATIONWIDE AGAIN
by
felper2, June 18,
2006
|
|||||||
|
All we can say is WOW...Richard D.
and the support at Nationwide
Mattress has been exceptional. Other
companies could learn from their
superior customer service. We've
never ordered such an important item
over the internet before but we are
glad we Read
full review...
|
|
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|
|||||||
Excellent prices and above exception services all in one place.
by
rsdimba, June 4, 2006
|
|||||||
|
Richard has just been wonderful with
the customer service. Not only did a
get a good night sleep but customer
service after the purchase has been
just excellent. The same applies to
Comfortaire Corp. who along with
Richard have given us excellent
service years after purchase!
We will definitely continue to buy our future mattress from here and hereby recommend all to buy from Nationwide Mattress without hesitation! |
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Fantastic service, most comfortable mattress imaginable!
by
parlamento, April 23,
2006
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These guys are great! I ordered my
second mattress from them today and
somehow accidently hit the order
button twice. I realized this when I
got two order confirmations (which I
got right after placing the order).
I immediately began typing an e-mail
to explain the error but before I
even finished it - literally less
than 5 minutes after placing my
order - I got a call from Nationwide
asking if I had made a mistake. They
immediately canceled the duplicate
order. We have used Comfortaire
mattresses for 7 years now and would
never buy anything else...from
anyone else!
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Professional, courteous, timely, honest, caring.
by
whatyawant, April 22,
2006
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I called Nationwide in 2003 to order
a Comfortaire bed. Richard was our
salesman. He was thorough, able to
answer all our questions and
professionally pleasant and easy to
work with.
Would you believe the bed arrived on our front porch on the day it was to have been shipped? We had no problem until last night when the Air Control System failed to work. I called Nationwide today and again got Richard on the phone. Guess what? He was just as courteous to fix our problem as he was to sell us the bed in the first place. He immediately checked our records and ordered the new pump. It was still under warranty and our new one should be here in about a week. All we have to do is send the broken one back. That's how to run a thriving business. |
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Celenia Bed Just Received On Time
by
dspector, April 20,
2006
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I received my Celenia bed today on
time as promised. Assembling the bed
was fairly straight forward. The
only confusion came when I unrolled
the foam topper and discovered it
appeared to be significantly smaller
than the space it fits in. It also
had some ridges from the way it had
been rolled up.
It was about 8 PM California time, but I called and was quickly connected with Richard, who explained that the foam had probably simply gotten hot during shipment and would need some time to expand. He made me feel very comfortable by saying if it did not look right by tomorrow night to call back and they would replace it at no charge. So far, service here has been exceptional as noted by other posters. I tried the bed briefly and it feels pretty good, but my wife is not very sure. We shall see what we think after a few days, and I will post again. |
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Nationwide Mattress goes above and beyond!
by
ucmband, April 2,
2006
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I couldn't be more pleased with
Nationwide Mattress as a vendor.
They were extremely courteous,
knowledgeable, and honest. I
actually ended up returning my
purchased mattress, but have to say
that I still would strongly
recommend them as a vendor. They
went above and beyond to make my
experience with them a positive one.
I actually ended up dealing with Richard, who is the President of Nationwide. He was incredible to work with. Unfortunately, my wife and I just didn't care for the feel of an air mattress like we thought we would (Comfortaire has a 90 day return policy, unlike other mattresses), and when I called Richard to discuss returning it, he completely understood and made the return as easy as it could be. I will say that the mattress was the same feel as the Select Comfort brand we had tried in the stores, and quite a bit cheaper to boot. We just ended up preferring a traditional mattress. I was leery about ordering something like this over the internet, but I can honestly recommend Nationwide as a top notch, dependable, place to buy from. They were fantastic to deal with! |
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Great product and salesperson who does not try to sell you the world.
by
joanneca, March 31,
2006
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After looking at Select Comfort,
liking what I saw, but disliking
their policies on returns, I decided
to check the Internet for comparable
products. I had a king sized bed
but, since I had an lovely double
cannonball frame, I decided to go
for more Read
full review...
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Superior product, superior service, a pleasant experience.
by
montanasan, February
25, 2006
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To my astonishment, Richard
responded to my first e-mail in less
than 10 minutes. He answered my
questions in a professional manner,
so I ordered the Cerulean Queen. It
arrived on the day he promised.
After the first night, my wife exclaimed, "This bed is absolutely perfect. No hip pain. I can't believe it." There is really only one standard for a good bed; how well does it conform to the contours of the body without sagging. The more it conforms, the less pressure it exerts on any particular point, and the less discomfort it creates. Only a waterbed offers a larger contact patch, but it also presents some serious shortcomings not shared by airbeds. |
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Nationwide is an honest company with good customer service.
by
dayoh, February 1,
2006
|
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Have No Fear!
Nationwide Mattress gave me the best customer service, both when I bought the bed, and when I decided to return it. Richard and David at Comfortaire made the return of the bed easy. They were helpful and kept me informed. I received a full refund . . . and, to be honest, I was worried about getting a full refund because I had bought the bed "on-line". So, Have No Fear, this is an honest company that stands behind what they say. Cindy G |
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Ordered 2 Celenias from Richard D. He called me from his home to place order.
by
sunshine1298, January
30, 2006
|
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Wonderful experience purchasing 2
Celenias from Richard D. Great
customer service. We had a water bed
that had sprung a leak, and Richard
did everything possible to help
expedite our order. We also placed
an order for my 85 year old mother
who had not slept in her bed for
several years - spent her nights in
a recliner because of back aches.
I'm a very careful person, and I
constantly research. I called
Richard so many times with
questions, and he was consistently
friendly and helpful. When I finally
go ready to order, I found it was
his day off, but he very quickly
called me from his home and placed
my order. We had our bed in record
time which was wonderful, since I'd
dried the floor off, and we were
sleeping on a camper mattress laid
on the floor. I would recommend
Richard, Nationwide, and Comfortaire
to anyone, and actually, I already
have.
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Great! Dittos to everything said. Best service ever.
by
larry-l, December 30,
2005
|
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After reading all the other reviews
I can't find anything better to say
than everyone else. Ditto's to
everything said. Great service &
products and after you buy, later
down the road if you need help,
Richard is there for you and he
comes through. How refreshing to
deal with a company that gives such
great service. Thumbs way up!
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The best customer service I have received in years.-No fine print
by
dkluetters, September
3, 2005
|
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|
My wife and I ordered a queen size
comfortaire mattress from nationwide
mattress last month. The shipping
stated it may take a few weeks to be
delivered, yet 3 days after ordering
we had our bed. Once we received the
bed we had a question about the
warranty. I emailed the company and
within hours had a response. I can
not give this company enough
recognition for their great customer
service. My wife and I emailed the
company several times with questions
and comments and each time we were
responded to by Richard the same
day. I had researched several
companies before trying this bed and
this is the only company that I
found was honest and straight
forward. I would recommend to anyone
looking for a mattress to try out
nationwide mattress.com.
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WOW - Excellent & superioir cusomter services, I felt Like I was thier only customer!
by
ladysraven63, August
12, 2005
|
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SHOP NO WHERE ELSE!
Nationwidemattress was the only
company to get back to me in a very
speedily manner and I have yet to
hear from other Comfortaire dealers
to date. I just placed my order for
a new bed. I had many many
questions, I was skeptical about a
SALES person calling me, So I
decided to correspond via email. All
my questions were answered very
quickly. What I was most impressed
by that fact that when explaining my
situation, Richard suggested the
GeoVista set along with an
adjustable base, knowing he could
have very easily told me to purchase
the most expensive priced set they
sold, but with careful consideration
of my specific needs, he told me the
GeoVista and the adjustable base was
the best option for me. I am excited
about my new bed and am awaiting
it's arrival. I will post again when
I try out my new bed! :) DO NOT SHOP
anywhere else,
NationwideMattress.com has the best
customer service there is! I even
got a cell phone number in case I
had further questions or anything i
needed once my bed arrives.
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great
by
garypggg, July 13,
2005
|
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great to work with. answered all my
questions. very knowledgeable
outfit. if your looking for a
comfortaire bed, look no further.
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Excellent Product and Service
by
maromeo, June 23,
2005
|
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We have had our Box Top mattress for
over a year now and love it. It has
been the most comfortable sleep we
have received in years. We purchased
it to replace our mattress that was
only 4 years old.
I called Nationwide Mattress to ask questions and was so impressed with the service and product that we purchased our mattress the next day. Richard was wonderful. I wish more companies would offer this level of customer service. I will definitely purchase from them again and will in the near future. Thank you again for offering a quality project and excellent customer service. Mary and Joe |
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Great customer service for a great bed!
by
elkett, May 26, 2005
|
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We bought a Celesta Premium bed from
Nationwide.com and dealt with
Richard D. The whole experience has
been very positive. Richard D. was
helpful in making the bed selection
and answered all my questions fully.
He was easy to contact through the
800 number. I had done quite a bit
of research about various beds prior
to calling and had specific
questions. He was very professional
and picked up quickly that I had
done my homework. His experience
helped very much. Our bed arrived in
just about 10 days and went together
easily. We were kept well informed
by email about the shipping, etc. We
have been using it now for over a
week and love it! Some of the aches
and pains I had been having are
gone. We are very pleased with the
experience.
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I ordered the Comfortaire Celenia.
Good competitive price at $1699.00.
I had seen elsewhere at $1599.00 but
Nationwide mattress offers a 90 day
trial and Free pillows, sheet set
and pad, so went with Nationwide.
The mattress arrived much quicker
than I Read
full review...
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Excellent customer service for a very good product line.
by
tswrench, May 21,
2005
|
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I can sum up the experience I had
purchasing a Comfortaire Celenia
mattress from Nationwide Mattress by
simply saying, "Richard D." Richard
D., helped me make the right
mattress selection, and he has
provided superlative customer
support ever since.
After having purchased the mattress, I have called upon Richard to assist me no less than five times with various issues relating to the bed, and he has addressed my concerns with professionalism and impeccable support. Comfortaire makes a good product, but when you combine that with the extraordinary support of Nationwide Mattress - and Richard D. in particular - you have a truly excellent combination. |
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You cannot beat this company for customer service!
by
kvd13, May 17, 2005
|
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So, it's 11:00 at night and my
husband goes to "correct" his side
of the bed on our Comfortaire
Cerulean mattress. (A nightly thing
for an anal retentive man like him).
The motor clicks, whines and dies.
Husband's brilliant idea was to
remove the hoses Read
full review...
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Wonderful experience with a warranty issue and with Richard D
by
tomd44, April 30,
2005
|
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|
I have had one of their air beds for
about 2 years now. Both my wife and
I love the bed. I never really
thought to write anything about it
in general and Nationwide Mattress
in particular...until now About a
week and a half ago, my wife and I
were Read
full review...
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Awesome
by
richjoy, April 12,
2005
|
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|
My wife and I bought our mattress
about 2 years ago and we absolutely
love it and would recommend it to
anyone. The folks at Nationwide have
been very friendly and helpful.
Since we are so convinced of the
quality, I had my mother just
purchase the cerulean with the
adjustable base.
So many times we run across products that are more hype than substance...not this time! Believe the marketing and testimonials. |
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Didn't keep the bed but so impressed we had to write a review
by
dkvoigt, March 22,
2005
|
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My husband and I bought the Celenia
in January 2005 and found that the
bed wasn't right for us. However, I
was so impressed the level of
Customer Service offered by
Nationwide that I felt compelled to
write a review. I have never taken
the time to write a review before
this one that is how satisfied I am
with Nationwide. Internet deals are
often a risk but Richard is
operating a business that prides
itself on Customer Satisfaction.
When we returned our bed, we
followed the instructions that were
given to us and did not have any
problems getting our refund check in
the mail in less then a week.
Impressive!!
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Excellent service, they keep their word.
by
aamadan, March 16,
2005
|
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The ordered item was a Comfortaire
mattress set. Delivery was slow, but
Nationwide followed up on the
problem effectively and to my
satisfaction. Order was complete,
shipment was as promised and in good
condition. Customer service was
excellent; one of those experiences
which makes you think, "Why can't I
be treated like that at all
businesses?"
I was so satisfied with this vendor that I sent him a follow-up email expressing my satisfaction. Do business with this company! |
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Fast shipping, Great customer service, and Great Salesperson!
by
jderringer, March 7,
2005
|
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|
I started shopping for a mattress
about 4 months ago when I started a
new job. I was putting a lot of time
in, and waking every morning with
back pain. I watched all the
commercials and infomercials for the
adjustable air beds and the memory
foam Read
full review...
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A great price and great people to deal with !!
by
jlmalone, March 1,
2005
|
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The people at Nationwide Mattress
.com were very friendly and helpful.
Calls were returned in a timely
fashion and questions were answered
quickly. The mattress arrived when
promised and in good shape. Richard
D. sold us both of our mattresses
and went out of his way to make sure
that we had a pleasant buying
experience. I would recommend this
store to anyone who wants a great
mattress at a great price. JLM
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Good price, good at returning calls, could be better on notifying via e-mail
by
ginntonic, February
24, 2005
|
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|
Their website could use some
redesign, but it is functional. We
ordered the King HP via the web on
1/29/05 and paid $1,199.00 This
included 2 Hollander king pillows,
mattress pad, 200ct-linens set in
white. We received the pad, pillows
and sheets about 2 Read
full review...
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Customer service is among the finest
by
jadc54, January 12,
2005
|
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|
Just want to say that customer
service is TOPS! After experiencing
lighting damage to our airbed pump,
my insurance company required a
letter from the manufacturer
concerning the irrepairability of
the unit. I contacted Richard at
Nationwide Mattress and he
immediately called the manufacturer
and expedited the request. Within
minutes after our conversation a
letter was in my email inbox ready
to be printed. Matter immediately
resolved! What a pleasure! Thanks
again Richard!
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|
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I found Nationwide to be very knowledgable, helpful and courteous.
by
tmdetim, January 4,
2005
|
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|
I ordered a Celenia mattress from
Nationwide in December 2004. Richard
T. was very knowledgable and
courteous. I found him to be very
helpful in selecting a mattress as
he took the time to work with me, as
though he were working for me rather
than Nationwide Mattress. I told him
this was a Christmas surprise for my
wife and he busted his hump to get
it out that day. It took 5 days to
arrive at my house in Maryland. It
was the correct order with nothing
missing and everything worked! The
mattress feels like a dream. It was
a snap to set up. I needed no
special accessories or linens. My
wife likes it as well. I highly
recommend Nationwide Mattress.
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|
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|
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Went in with high expectations and they were exceeded!
by
bgrabow, December 22,
2004
|
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|
Although we've sold a car online
through eBay, this was by far our
largest e-purchase to date and we
are completely satisfied. Our new
Celenia king-size mattress from
Comfortaire is just as advertised,
arrived in perfect shape, was easy
to setup and provides the comfort
and customization that my wife and I
sought for our different firmness
preferences (see our separate review
of the mattress). While delivery was
delayed due to the manufacturer's
wait for air pumps to arrive from a
supplier, we still received our
order within the 2-3 week time frame
quoted us by Richard D. at
Nationwide, who was a pleasure to
work with and refused to oversell or
pressure us. He was also very
helpful in responding to our
inquiries about the pump delay and
pulled some strings to move our
order higher up the list and speed
delivery.
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|
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|
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I have nothing but POSITIVE comments to say about Nationwide Mattress
by
elfnts, December 15,
2004
|
|||||||
|
My experience with Nationwide
mattress began back in 2000.
I spotted their website in search for a air mattress and in comparison to the other sights they had the best bang for the buck. I was leery in making such a major purchase over the internet so I sent a e-mail to Nationwide it was immediately answered and followed up with a phone call by Richard, who put me to ease and answered all my questions. I ordered a Cal King Cerulean and the mattress was promptly delivered and was every thing it was advertised to be. We have been sleeping comfortably for 4yrs . This year our mattress developed a slow leak which can happen and I notified Richard. It was as if he were sitting by his computer waiting to help me. He promptly took care of the problem, followed it up with a phone call, and in a wink of an eye we were sleeping like babies again. I would, and do ,recommend Nationwide to any one looking for a mattress. More businesses should follow Nationwide's example in customer service.It has been a pleasure dealing with them in every respect. |
|
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|
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The BEST service experienced at a mail order company!
by
mosher1234, November
21, 2004
|
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|
I purchased my mattress about 2
years ago and it was one of the most
pleasant buying experiences I have
ever had. Richard D. answered all my
questions and everything was
delivered without a hitch. I
recently had a problem with the bed
(almost 2 years later)and I spoke
with Richard D. again. His service
was OUTSTANDING! It's the "after the
sale" service that makes or breaks a
company and Nationwide Mattress gets
a gold star! I would highly
recommend purchasing from them!!!
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|
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Pleased with entire process ~ online order thru delivery!
by
dplank, October 2,
2004
|
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|
Took a long time for me to get
around to writing this review, but
wanted to make sure I was happy with
my purchase. Shipping speed,
courtesy, and above-all accuracy ...
highest marks possible.
Shopped all the online merchants and found Nationwide to be competitive with other dealers on the king-size Cerulean mattress I was interested in. They had an online special for free Comfortaire pillows with mattress purchase. To make long story short, ended up with 2 orders on my credit card ... one with pillows, one without. A quick phone call to Richard straightened everything out before shipping to Indiana. Very courteous and didn't make me feel foolish for my mistake. I, too, was worried about making such a large purchase with 'unknown' entities online, but have no qualms whatsoever about recommending this online merchant. It is past the 90 day free trial period, happy with comfort of mattress, AND would do it over again. |
|
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|
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Gold Medal Winning Service so we are returning for more
by
b-awesome, August 27,
2004
|
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|
I have to say that I am amazed at
how many people have commented on
this Nationwidemattress Company.
Other online stores and retail
stores for that matter should learn
from here. My husband and I bought
an air mattress a few years ago and
now it is time for my kids to get
new beds. They don't want air
controlled beds. They have been
living abroad and raved about their
rubber latex beds and won't sleep on
anything else. I cannot tell you how
thrilled my husband was to see that
the nationwide company just opened
up a new store and it is all latex
beds! I know my kids will be
thrilled and they can order when
they arrive without any worries. I
haven't seen any reviews but I think
this store is brand new. Has anyone
tried a latex foreverbeds (that is
the stores web site and bed name)and
if you have can you tell me about it
?
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|
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|
|||||||
Excellent service after the sale!
by
pete_scott, July 21,
2004
|
|||||||
|
I've been very happy with my Eastern
King Dual Control Celenia for the
past two years. But if you're
reading this you already know that
ComfortAire is the best deal for
sleeping on air. The next question
is who do you buy from? Let me echo
everyone else here & say Nationwide
Mattress is the best. Ordering was
easy & it arrived as promised.
Well, things happen, and after two years the air bladder on my side developed a slow leak. I contacted Richard, he asked me to test if it was the bladder or the pump (to make sure we replaced the right part). It was the bladder & when I told Richard, a new air bladder was on my doorstep in a matter of days! NO CHARGE!!! As other's here have said, it's the service that makes Nationwide Mattress stand head and sholders above the rest!! You know you want a ComfortAire - Now you know where to buy it from! --Pete |
|
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|
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If you are under 35, you won't remember this.....
by
juliezv, July 7, 2004
|
|||||||
|
When I was a little girl, riding in
a car with my mother and we pulled
into a gas station, at least two
attendants would dash out to check
the oil, clean the windows and fill
the tank for us. Unfortunately, by
the time I was driving, the service
had Read
full review...
|
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|
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Richard and Nationwidematress.com are A-1, Class act!
by
bennieboy, July 7,
2004
|
|||
|
Richard at nationwidemattress.com
(NWM) (as well as the owner) is a
stand up, A-1 business person!
PERIOD! Without going into the
boring details I had purchased 2
mattresses from NWM and I had some
problems with my selection. He
assured me that the manufacturer and
his company would give me a full
refund had I not been completely
satisfied. After several attempts by
the manufacturer to correct the
issue as well as giving me some
personal calls, we both came to the
conclusion that this system was not
going to work for my situation. They
sent pre-paid return tags and within
1 week of their arrival/return I had
a refund check in my hand signed by
the owner of NWM (and it cleared the
bank!) I wish this would have worked
out because this is the type of
company and people I would have no
problem earning a buck from me!
I even tried to recruit Richard into real estate because we need his ethics in this industry. Maybe we will cross paths in the future, Richard(s)... Sincerley, BJM LA, CA |
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Positive experience with Richard D. at Nationwidemattress.
by
jpfuserid, July 4,
2004
|
|||||||
|
Purchasing a mattress online was
certainly for me a new process and I
was somewhat hesitant to do so.
Having dealt with a "bad back" for
many year and waking up stiff every
morning, and missing several days of
work in Jan, Feb, and March of 2004,
I knew Read
full review...
|
|
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|
|||||||
Excellent
by
rklingel, June 23,
2004
|
|||||||
|
Just posted a review on the Celenia
but really wanted to post about
Nationwidemattress.com. We decided
to return our mattress after about a
month and had worked with Richard.
He was helpful throughout the
process and pleasant to work with.
He advised us to be sure the mattress was clean and sent instructions on how to return it and we had no issues at all. Received the check last week for the full purchase price. Thanks for standing behind your product! |
|
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|
|||||||
Exceeding All Expectations
by
justdavidw, May 13,
2004
|
|||||||
|
I just wanted to take a moment to
tell the shopping world how
incredibly satisfied I am, not only
with my new bed (Cerulean Queen HP),
but with the outstanding service I
received.
Richard D. was my sales consultant and he was very knowledgeable and friendly. In fact, it was his positive attitude that convinced me to purchase from Nationwide Mattress. The order was shipped two days after it was received by the factory and two days after that I began enjoying the most restful sleep I've had in years. Thank you, Nationwide Mattress, for everything. They've got it all: great products, the best prices and wonderful service. I would recommend this company to anyone considering a Comfortaire. |
|
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|
|||||||
This is what customer service should be like!
by
nhidek, April 27,
2004
|
|||||||
|
After shopping around for a mattress
we eventually decided on the
Comfortaire. We wanted a mattress
that would allow us to adjust the
firmness on each side, and our
current innerspring mattress was
sagging dramatically and causing me
back pain daily, and I'm in my 20s.
The Comfortaire was much cheaper
than the Select Comfort mattress and
had many great reviews. We decided
on that one, and went with
NationwideMattress who had a good
price and excellent service. They
give you personal attention over the
phone, and it seems as if we all
speak to the same person, who really
knows his mattresses. It arrived
very quickly on the day he said it
would and was not hard to set up. It
comes with a great guarantee, but we
didn't need to use it. We've had the
bed for about 6 months and just love
it. I recommend both the product and
the store.
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Best customer service
by
edm3335, April 11,
2004
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This review is not about the quality
of the product - I recently
relocated to London and the bed is
still in the storage container so I
had no chance to actually sleep on
it. I want to comment the excellent
service that I received from the
sales rep, Richard. He organized and
pushed to get my rush order through
which was filled in a week's time. I
really had my doubts that the
company will be able to deliver such
a last minute order but I take my
hat off for Richard - he listened,
understood, followed through and it
came the day before my belongings
were picked up by the moving
company.
Sincerely, Dmitry Matrosov |
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I recommend this company for all of your bedding needs..Next up ...the childrens beds
by
jspinv, April 8, 2004
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I spent a lot of money over the
years trying to find the perfect
mattress for my wife. She was
injured in a car accident and was
unable to find anything with any
sort of comfort or support. Then
while searching the web i came
across Nationwidemattress.com and my
wife and life have changed for the
better. The mattress adjusts for
both of us so while I like soft she
needs hard....we are both able to
have good night sleep. The pricing
was phenominal compared to the other
national brands and the knowledge of
the customer service reps were
second to none. I got my bed paid
for and delivered all in 4-5 days.
Thank you for everything
Nationwidemattress.com
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A refreshingly honest company and a great night's sleep!
by
fabidon, April 5,
2004
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I was very impressed by all the
positive experiences people reported
after doing business with Nationwide
Mattress and Richard. So after doing
my research and deciding he also had
the best deal on what sounded like
the best mattress, I decided to
order the King Sized Cerulean. It
arrived as promised and we found the
set up to be quite easy, though it
does take two people. Richard
encouraged us to use our existing
foundation as the base with a
plywood overlay and it worked just
fine. It only took us two nights to
each find our personal comfort level
and since then have had little need
of the pump, however, if you do want
to adjust the firmness, it only
takes a few seconds so any noise is
no big deal. Anyway, I promised
Richard I would give a positive
report if he and his company lived
up to their promises, so here it is!
Go for it, you can't go wrong with
this company or this bed.
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A delight to do business with.
by
weganna, April 2,
2004
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Easy, helpful web site and immediate
email confirmation. I was happy and
comfortable with the entire order
process. Delivery of the mattress
was on time and in good condition
(but the optional foundation cover
was back ordered). I found that with
a dust ruffle I didn't need the
foundation cover and just spoke with
Richard D. to arrange it's return. I
couldn't have been better treated.
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Fast delivery, great customer service, Good price, Pleasure to deal with.
by funkar, February 10, 2004
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We finally decided to purchase an air mattress last summer and bid for a Select Comfort on E bay.....it was a "Scam" and I was out $1200 along with about 100 other people even though the seller was listed for over a year with 100% positive feedback and Read full review...
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Our experience with Nationwide Mattress.com exceeded our expectations.
by kanders, January 27, 2004
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My husband being the kind of guy who relentlessly pursues the best deal, we ended up buying our beds (3) through Nationwide Mattress. Our customer service rep was Richard. He is not only knowledgeable, but very courteous and quick to respond to any questions or problems. One of the beds we bought was a return and we felt the side foam piece wasn't quite right. Upon describing our concerns, Richard immediately sent out replacement side pieces, no questions asked. The customer service within this company is excellent, the order was accurate and they were delivered when promised. We are very pleased with our beds, and also very pleased with the company's representatives. We highly recommend both the product and this company for online ordering.
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Great!!!!
by cycadmania, December 30, 2003
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Everything went great. Ordered on-line and mattress arrived in approximately two weeks. Received tracking info almost immediately (within two days).
Had a little trouble setting it up, called customer care and got instant help. Very satisfied with the whole process. |
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NationwideMattress.com provides superior price and service for a luxurious sleep on Comfortaire's cerulean air mattress.
by shops4value, December 18, 2003
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NationwideMattress.com provides top notch service, great web site, quick and responsive phone service, along with the Best prices!! Nationwide and Comfortaire are the top team in our books. Their air mattress (Cerulean) and prices can't be matched by Select Comfort(our other mattress)or other on-line dealers. Richard at Nationwide not only was prompt, direct, responsive,and courteous but went above and beyond to help us solve a similar problem on both our air mattresses. Nationwide and Comfortaire back-up their great product with superior service.
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Return policy honored promptly
by sdparks, December 7, 2003
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Buy with confidence at Nationwide Mattress. I contacted Richard to let him know that I wasn't completely satisfied with the bed (King Cerulean HP) and that I wanted to return it. He promptly replied with a return authorization number and instructions. After a few more weeks, when it was convenient for me, I returned the bed. I dropped the bed off at FedEx to be shipped by ground on Monday, and I received a check for a full refund by the end of the week.
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poor and misleading customer service
by lichtvater, December 4, 2003
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I didn't get very far. They advertise that they are open until 1AM CST. I tried to call at 6:45PM CST, and found out that this is not true. There is an answering service, but as he said, "no, it's not really true that they are there until 1AM..."
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High concern for customer satisfaction, Excellent product, excellent warranty
by buckeyefan1, October 16, 2003
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We spent about a month shopping for airbeds. We went to Select Comfort and tried some on the show room and visited many online places but when we read all the positive reviews about Nationwide we decided to call them. Richard was very helpful, not at all pushy. He answered all our questions to our satisfaction and we placed our order. We received our bed earlier than expected. It was very easy setting up, about 45 minutes from box to completion. We have been sleeping on air for a week now and love it! No more pressure points. My husband can have the firm mattress that he likes and I can sleep on a cloud, just the way I like it. We like the warranty and the quality of the Comfortaire. We feel we made a very wise choice with the Cerulean by Comfortaire and Nationwide Mattress.
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Excellent service and very responsive to customer concerns. Excellent return instructions were provided.
by normc1963, October 9, 2003
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I placed my order online with Nationwide mattress and had my confirmation receipt back to me within an hour or so. Within a few days, I received notice that the item had shipped and I had it that very same day. I had some initial confusion with the operation of the pump on the Cerulean, but Richard and Nationwide Mattress was extremely helpful in sorting it all out. Unfortunately, I did not like the mattress and had to return it. It was a very easy process and, as promised, Nationwide Mattress sent me a refund within 24 hours after receiving my mattress. This is a very good company to mail order from and if you have any qualms about doing so, they are not necessary. Great service.
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Great Customer Service!
by gmschrader, October 2, 2003
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Our order was placed on Sunday afternoon via the internet and we were sleeping on our GeoVista that Read full review...
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It was an excellent experience from start to finish.
by pdxsharilee, September 24, 2003
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I contacted Richard at Nationwide Mattress after reading a number of reviews at Epinions about the q Read full review...
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Richard and Nationwidemattress.com are setting a new standards for customer service!
by av8or, September 16, 2003
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Excellent service: answered my call on the night of Labor Day. Richard answered all my calls and t Read full review...
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Excellent service and quick delivery.
by hslater, July 29, 2003
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I had a very positive experience with this company. I called them after 5PM Pacific and reached Mark Read full review...
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A company that really does do what it says it will.
by blugatti, July 1, 2003
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We ordered a Comfortaire mattress from Nationwide Mattress because of their competitive pricing and Read full review...
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Best service I've ever experienced when buying a mattress.
by tobysowner, June 17, 2003
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We purchased this mattress from Nationwide a month or so ago and have had nothing but good things to Read full review...
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Products was A1 and service could not have been better!
by jer494, June 9, 2003
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Ordered the bed and it arrived 2 days early! set up was a snap. pump went bad after 6 months and was replaced immediately by Richard at Nationwide. You will not be disappointed doing business with this Company!!! Read full review...
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A model for customer service
by turbojones, April 14, 2003
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I must say that my experience with Nationwide Mattress was out of the ordinary. The level of customer service I received was outstanding and should be used as a model for other companies that wish to please their customers. My order was processed and Read full review...
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Super Price, Service, & Delivery!
by toofastjk, March 22, 2003
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I wanted to buy a Comfortaire Cerulean Hp bed, I looked at local stores and then the Internet. I found Nationwide Mattress on the Internet and called them. I talk to Richard and he answered any questions I had about the bed. We also discussed prices & Read full review...
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I was impressed with the return policy.
by jheinzer, January 18, 2003
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I'm writing this review to confirm the quality service at Nationwide Mattress. I was impressed with the return policy getting my full refund back after I tried the mattress for 3 weeks. My wife was happy with the mattress but I just can't seem to find Read full review...
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Wow! That was quick!
by bxbomber4, January 16, 2003
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I ordered the Comfortaire Cerulean from Nationwide on 1-7-03. I spoke to Richard DiBenedetto who was very helpful. He explained that since it was past normal business hours he would place the order with Comfortaire the next day. He also said that all the Read full review...
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the best i have ever had
by havns3, January 5, 2003
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called at 10:30 p.m. on 12/30/02 to confirm a question before i ordered my comfortaire online from their website phone answered on first ring by richard D and he was very polite and informative on the matress. Order was confirmed that night and I Read full review...
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Recommend them to anyone!
by tunin, January 1, 2003
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Ordered the Comfortaire Celenia air mattress from Nationwide Mattress.com.on 1-1-2003. I also ordered the Visco pad and Foundation cover. A representative (Richard D.) from Nationwide Mattress called the same day to inform me that the Visco Pad already Read full review...
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Excellent service and price and nationwidemattress.com
by yrless11, January 1, 2003
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After purchasing and spending way to much $$ on a Select Comfort bed, I decided to try a comfortaire bed. I did a lot of research as to where to buy my bed from for the best price and service. Nationwide Mattress didn't have the best price, but looked Read full review...
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HAPPIEST COMFORTAIRE CUSTOMER
by charliestud, October 21, 2002
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I HAVE NEVER MADE A LARGE PURCAHSE ON LINE BUT DON'T HAVE TIME TO GO SHOPPING TO GET THE BEST PRICE SO A COMPUTER GIVES ME TAHT OPPORTUNITY.ICALLED RICH AT NATIONWIDE MATTRESS. HE WAS HELPFUL AND ANSWERED ALL MY QUESTIONS AND CONCERNS. HIS PRICES WERE Read full review...
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Great personalized service and a super sleep
by rickandann, October 21, 2002
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Service over and above, and probably the most comfortable bed I have ever had! I've just bought another for an infirm Read full review...
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Thanks for the great customer service
by ethrington, October 20, 2002
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Thank you for handling my return with the same respect and attention as the original sale. Returning things can be very stressful, especially mail order. My shopping experience with your company was exceptional and I will pass the word on to my Read full review...
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Great Service, Excellent Response
by tasner1, September 22, 2002
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I shopped around quite a bit for a new Mattress since my Waterbed Mattress was starting to break down in its 18th year. The Response to my questions and concerns at Nationwide Mattress was just about immediate. The Value is above any other Merchant that Read full review...
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Great price, great customer service!
by grg28, August 30, 2002
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I started searching for adjustable mattresses at the beginning of August. Naturally, I went to the mall to get a feel for the benefits and/or detriments of adjustable air mattresses. I really enjoyed the 5000 model, but the price was too steep. Read full review...
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Purchase of air bed
by ghazib, August 26, 2002
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Very professional team. Offered to include foam pad at no extra cost. Provided good pre-sales support. Shipped product on time and followed up with email. Competitive Read full review...
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Great service at Nationwidemattress.com
by amybruce, August 16, 2002
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The search for an air bed started by first going to the mall and taking a
look at Select Comfort beds. After laying on every bed in the store I knew which one of theirs was okay. Since I did not want to buy the first thing, I decided to Read full review... |
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I Saved Big $$$
by bnl7n9m, August 7, 2002
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I began shopping for a new mattress when the waterbed I had for 15 years sprung a leak. I was leery of changing to a traditional innerspring and had heard some adverts from Select Comfort. I went to my local Select Comfort store and decided I liked the Read full review...
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